Effective Date: January 1, 2026
Superior Manufacturing (“Superior,” “we,” “us,” or “our”) respects the privacy of visitors to our website and individuals who interact with us in the course of our business. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and related business activities.
This policy applies to information collected through our website, online forms, email communications, and other digital interactions related to our business.
1. Information We Collect
a. Information You Provide Voluntarily
We may collect information that you choose to provide, including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Order, inquiry, or account-related information
Any other information you submit through contact forms, emails, or other communications
b. Information Collected Automatically
When you visit our website, we may automatically collect limited technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed and time spent on the site
- Referring website or link
This information is collected using cookies or similar technologies and is used for basic site functionality, security, and performance analysis.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and provide requested information
- Process orders and manage customer relationships
- Communicate about products, services, and business matters
- Improve website functionality and user experience
- Maintain website security and prevent fraud
- Comply with legal and regulatory obligations
- Enforce our Terms and Conditions or other agreements
We do not sell personal information.
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enable basic website functionality
- Analyze website traffic and performance
- Improve usability and content relevance
You may control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
4. Disclosure of Information
We may disclose information:
- To service providers who perform functions on our behalf (e.g., website hosting, IT support), subject to confidentiality obligations
- To carriers, logistics providers, or payment processors as necessary to fulfill orders
- To legal, regulatory, or governmental authorities if required by law
- To enforce our rights, protect our property, or ensure the safety of our business or others
- In connection with a business transaction such as a merger, acquisition, or asset sale
We do not share information with third parties for their independent marketing purposes.
5. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no website or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain business records
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes or enforce agreements
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites they visit.
8. Your Choices and Rights
Depending on your location, you may have certain rights regarding your information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to legal and business requirements
- Requests may be submitted using the contact information below. We reserve the right to verify identity before responding.
9. California and State Privacy Rights
To the extent applicable, California residents may have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. Superior Manufacturing operates primarily in a business-to-business context and does not sell personal information as defined under these laws.
Requests under applicable state privacy laws may be submitted using the contact information below.
10. Children’s Privacy
Our website is intended for business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Superior Manufacturing
- Email: info@ordersuperior.com
- Address: 32390 Howard Ave, Madison Heights, MI 48071